Check your warranty
Review warranty information and submit a request with the required purchase and warranty documents.
Warranty servicesSupport services
Track a repair request
Use your secure customer account to review after-sales cases and follow the repair process.
Customer repair portalFind device updates
Browse available software and firmware resources for your model and verify compatibility before installing.
Browse updatesTroubleshooting and FAQs
Find answers to common questions and guidance for using Rapitron Electronics products.
Read the FAQsHow to get help
- Find the model and serial number of your device.
- Check the FAQs and available updates for your exact model.
- For warranty requests or repair tracking, use the secure customer forms and account area.
Warranty submissions and repair records are handled in secure account areas. Customer information is not published on this page.